At Roadside Reefer Rescue, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the terms outlined in this policy.

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Information We Collect

We may collect both personal and non-personal information in order to provide and improve our services.

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Personal Information

You may provide personal information when you:

• Contact us via phone or email

• Fill out a contact or service request form

• Request roadside assistance or repair services

This information may include:

• Full name

• Phone number

• Email address

• Business name (if applicable)

• Service location details

• Any additional information you choose to provide

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Non-Personal Information

We may automatically collect certain non-personal data when you visit our website, including:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the site

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How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services

• To respond to inquiries and customer support requests

• To schedule and dispatch technicians

• To improve our website and service quality

• To communicate updates or service-related information

We only use your information as necessary to deliver reliable and efficient service.

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Sharing Your Information

Roadside Reefer Rescue does not sell, rent, or trade your personal information. We may share your information only in the following situations:

• With technicians or service partners to complete requested services

• When required by law or legal process

• To protect our rights, safety, and property

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Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use secure systems and practices, no method of data transmission over the internet can be guaranteed to be completely secure.

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Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

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You can:

• Disable cookies through your browser settings

• Control how your data is collected through your device preferences

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Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any information.

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Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your personal data

• Opt out of certain communications

To exercise these rights, please contact us using the information below.

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Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

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Changes to This Privacy Policy

Roadside Reefer Rescue reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted indicates your acceptance of those changes.